Situ88 takes the privacy of every member seriously. We only collect the information that is truly necessary and protect it to the highest security standards.
situ88 Privacy Commitment: We do not sell, rent or share your personal data with any third party for marketing purposes without your consent. Your data is protected by AES-256 encryption and managed in compliance with the Malaysia Personal Data Protection Act (PDPA).
Welcome to the situ88 Privacy Policy page. This document explains in detail how the situ88 platform collects, uses, stores and protects your personal information when you use our website at situ88.app, the situ88 mobile app, or any of the services we provide.
Situ88 cares deeply about the privacy of every member. We believe your trust is our most valuable asset and we are committed to ensuring that every piece of information you provide to us is handled with full responsibility, transparency and integrity.
This Privacy Policy is drafted in accordance with Malaysia Personal Data Protection Act 2010 (PDPA) and international data protection best practices. By using the situ88 platform, you agree to the collection and use of information as described in this policy.
Situ88 only collects information that is genuinely necessary to provide you with a safe, efficient and accurate service. The following are the types of information we collect:
| Data Category | Example Information | Primary Purposes |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth | KYC verification & account security |
| Contact Information | Phone number, email address | Account communications & notifications |
| Financial Information | Bank account number, bank name, digital wallet | Deposit & withdrawal processing |
| Usage Data | Game history, login records, wagering activity | Account security & responsible gaming |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud detection & analytics |
| KYC Documents | MyKad copy, bank statement, verification selfie | Mandatory identity verification |
We never collect sensitive information such as biometric data without your explicit consent, health information, political views or religious beliefs except in circumstances where the law requires us to do so. Our data collection process is designed to ensure that only the minimum necessary information is collected.
Every piece of information we collect is used responsibly and only for legitimate purposes. The following are the primary purposes for which your data is used on the situ88 platform:
Situ88 does not sell, rent or disclose your personal data to third parties for commercial marketing purposes. We only share your information in limited and controlled circumstances as follows:
In all cases of data sharing, we ensure that the receiving party has adequate security controls and uses your data only for permitted purposes.
Your data security is our highest priority at situ88. We continuously invest in the latest security infrastructure to ensure your information is always protected against unauthorised access, loss or data breach.
Situ88 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure the security of your login session and understand how users interact with our website.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the situ88 platform. All major web browsers such as Chrome, Firefox, Safari, and Edge provide options to manage cookies in their privacy settings.
Under the Malaysia Personal Data Protection Act (PDPA) and international data protection principles, you have the following rights regarding your personal data held by situ88:
You have the right to request a copy of the personal data we hold about you at any time.
If any of your data is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to legal record-keeping obligations.
You may request that we restrict how we process your data under certain circumstances.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact the situ88 customer support team via Live Chat or email at [email protected]. We will process your request within 30 working days. In complex cases, this period may be extended up to 60 days with prior notice to you.
Situ88 retains your personal data for as long as your account is active and for the required period after account closure to fulfil our legal and regulatory obligations. The following are our data retention guidelines:
Once the retention period expires and there is no longer a legitimate legal or business need to retain your data, we will securely delete or anonymise it using internationally recognised methods.
Situ88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the technologies we use. When any significant changes are made, we will:
Continued use of the situ88 platform after the effective date of any policy changes is considered your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account by contacting our support team.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, the situ88 Data Protection Officer (DPO) team is ready to assist:
We are committed to responding to all privacy-related inquiries within 5 working days. For more complex requests such as data deletion or data transfer, please provide sufficient identification information so we can process your request securely and accurately.
If you are not satisfied with how we handle your privacy complaint, you have the right to submit a complaint to Malaysia Personal Data Protection Department or the relevant regulatory authority.
Not just words — every security and privacy feature we offer is real, functional, and available for you to use today.
Your personal and financial transaction data is protected by AES-256 encryption and TLS 1.3 protocols — the same technology used by leading banks in Malaysia to protect their customers' accounts.
The situ88 identity verification process is designed to protect you from identity fraud. Your KYC documents are processed through encrypted channels and accessed only by authorised personnel.
Situ88 has never and will never sell, rent or share your personal data with advertisers or third-party marketing companies. Your data belongs entirely to you.
The situ88 mobile app provides easily accessible privacy settings, allowing you to manage notification preferences, data permissions, and marketing options directly from your phone.
All situ88 data handling practices are designed and audited to ensure full compliance with Malaysia's Personal Data Protection Act 2010 and relevant international data protection standards.
The situ88 customer support team, operating around the clock, is ready to assist you with any inquiries, requests or concerns related to your privacy and data security.
Register your situ88 account today and enjoy an online gaming experience that protects your privacy at all times — because your trust is our priority.